Refund Policy

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Refund Policy

  • Eligibility: Refunds are applicable if services are cancelled as per the cancellation policy or if there was a service failure (e.g., the healthcare professional fails to attend).
  • Processing: Refund requests will be processed within 3 business days after approval.
  • Non-refundable: Payments for services provided or completed are non-refundable, unless specified otherwise.